TERMS & CONDITIONS
Termination of class agreement, advance payment
1.1 Registration must be made in writing by booking form or email. Minimum age for participants is 7 years.
1.2 Registration is binding for Participant upon receipt by Hi Surf; the written confirmation is binding for Hi Surf.
1.3 Upon receipt of the confirmation 50% of payment is due to secure the booking. The remaining 50 % have to be paid on arrival.
1.4 If payment is not made within 7 days after the lesson Hi Surf may send a reminder after which Hi Surf is entitled to cancel the contract and charge cancellation fees to the amount of fifty per cent of the payment due.
2.Services and information on special services
2.1 The services listed on the print media or on Hi Surf’s Website are included in the price.
2.2 Additional agreements require explicit confirmation by Hi Surf. If deemed necessary Hi Surf reserves the right to make changes after confirmation without greatly affecting the whole spectrum of services.
2.3 Cancellation of surf coaching , surf-skate lessons or other services by Hi Surf.
Should Hi Surf not be able to hold surf coaching and surf-skate lessons due to an act of nature beyond its control or due to impossible surfing conditions Hi Surf decides whether the course will be compensated (in form of a voucher or repetition at a different time) or not. Participant has no right of recourse or compensation. This includes any consequential costs such as taxi, booking changes etc. Participant must, though, be informed about the cancellation of the surf coaching lessons immediately.
2.4 Cancellation of surf coaching , surf-skate lessons or other services by the participants.
The cancellations of any kind of services provided by Hi Surf has to be informed 24h before the schedule provided by Hi Surf. The cancellation must be made using the official channels that Hi Surf provided. The cancellation has effect in the moment that Hi Surf confirms through an official answer. The participant has no right to receive any refund for any service. Hi Surf will offer, to the extent possible, a boucher for the same services or a repetition at a different time.
3. Termination of contract due to exceptional circumstances
3.1 In the event of a class not being executed due to an act of nature beyond control (such as epidemic, earthquake, storm, catastrophe or war etc.) or any other unacceptable source of danger for Participant, Hi Surf reserves the right to cancel the contract immediately. Fees already paid will be reimbursed less costs incurred by Hi Surf.
4.1 Continuous disturbance caused by Participant in which the group harmony is greatly disrupted or danger is caused to any person can lead to Hi Surf terminating the contract. In such case Participant will be excluded from any further participation.
4.2 Further, possession of any kind of weapon or illegal drugs as well as consumption of illegal drugs is not tolerated. If Participant is not cooperative Hi Surf reserves the right to exclude Participant from all further activities and cancel the contract. Any consequential costs are borne by Participant. The Hi Surf staff is authorized to secure and destroy any weapons and illegal drugs. In this case Participant renounces his rights to possession of these items.
5. Liabilities, retainer, period of limitation
5.1 If the lesson is not provided as agreed, Participant only has right of implied warranty of remedy, reduction of payment, cancellation of contract and compensation if Participant himself reports insufficiency or inconsistencies during the lesson.
5.2 Participant can only resolve the insufficiency or inconsistencies by himself or in the case of great insufficiency terminate the contract if Hi Surf has been given an adequate deadline to find a remedy in advance. A deadline is not required if a remedy is not at all possible or is declined by Hi Surf or if Participant demands an immediate resolution or cancellation due to special circumstances.
5.3 Any insufficiency or inconsistencies will be noted by Hi Surf. Should the staff not be within reach or if a manager is not included in the stay Participant may contact Hi Surf directly.
5.4 Any claims are to be made at the registered office of Hi Surf within one month after end of contract. After expiration of the deadline a claim can only be made if Participant was not to blame for the delay.
5.5 Claims can only be made by Participant himself. Assignment of the claim is not acceptable.
5.6 Hi Surf takes care and responsibility that all the lesson preparations as well as choice of partners and staff together with all services rendered are up to standard and in accordance with the contract. Nevertheless Hi Surf cannot be held responsible for accidents, possible obstruction of traffic or any consequential costs caused herein.
5.7 The liability of Hi Surf concerning claim for non-physical damages is limited to triple the activity costs as long as the damage to Participant is not a result of negligence or premeditation.
5.8 Damages caused by Participant will be charged Participant to a maximum of EUR 200,00 per claim.
5.9 Participant’s entitlement to resolution, reduction, compensation or any other contractual claims are limited to one year after end of contract. Any other compensation not referring to injury of life, body or health is limited to six months after coming to the attention of Participant.
6.Invalidity of singular terms
6.1 Invalidity of singular terms of the lesson agreement or of the General Terms and Conditions does not imply the invalidity of the complete lesson agreement.
7. Place of jurisdiction
Any proceedings by Participant may only be made to the registered office of Hi Surf. Any legal action against Participant by Hi Surf will be taken to court at the place of residence of Hi Surf.
8. Information on the Website
8.1The photographs presented on Hi Surf Website illustrate prevailing conditions at that point in time. In the meantime conditions may have changed.