What is the cancellation policy at Hi Surf?

  • In case of cancellation due to bad weather conditions, force majeure or severe unforeseen circumstances Hi Surf will offer a full refund or keep the amount of the lesson as a voucher.
  • In case of cancellation due to bad conditions in front of the beach and with the class already started, we will only ask for an amount of 20€ per student to cover transportation and time expenses. The remaining value of the class will be refunded.
  • In case of cancellation by the student if no proof of force majeure can be proved
  • 48h before the class: 100% refund.
  • 24h before the class: 50% refund.
  • 12h before the class: The class will count as completed. No refund possible.